The Electivio Satisfaction Promise
Three commitments that protect your procedure, your price, and your result.
Turkey is the world's hair restoration hub, but standards vary. This creates uncertainty.
How We Protect You:
Every clinic in our network has passed a detailed, in-person inspection: facilities, team credentials, and real patient results. Because we've already filtered for quality, we can stand behind your result with the Electivio Satisfaction Promise.
Our 3-Point Promise to You
1. Results Assurance:
We Stand By Your OutcomeIf your 12-month result falls below the target graft count in your Treatment Plan, we cover a corrective procedure: surgeon, hospital, and transfers included.
- Free Corrective Procedure: Surgeon, hospital, and transfers covered.
- Conditional on following the aftercare protocol we provide.
Why this matters:No honest clinic can promise 100% growth, but we commit to a defined response if your result falls short.
2. Total Price Clarity:
No Surprises. Ever.The price on your Treatment Plan is the final price you pay.
- 100% Fixed Quote: No upsells upon arrival. No hidden taxes.
- Budget Certainty: Your quote covers everything. No additions on arrival.
Why this matters:The industry is rife with hidden taxes and "medical consumable" fees. We don't do that.
3. End-to-End Support:
With You Every Step.Your coordination team guides you from first contact to final follow-up. We handle hotels, transfers, and scheduling. 24/7 contact line during your stay.
- 24/7 Contact Line: Our team is available around the clock during your stay in Turkey.
- 12-Month Follow-Up: Structured check-ins, messaging support, and if a complication arises back home, we cover an independent dermatologist assessment (up to £260).
Why this matters:Organising a medical trip abroad is stressful. We remove the logistics so you can focus on your result.
Who Stands Behind the Promise
The Electivio Satisfaction Promise is backed by medical expertise and a registered Swiss company. Here's exactly who is accountable.
Dr. Ulaş Güvenç
Medical DirectorDr. Güvenç shapes the clinical standards behind every Electivio partner clinic. His expertise determines what we look for during inspections and how we evaluate results.
Electivio AG
Registered in SwitzerlandThe Satisfaction Promise is a commitment from a registered Swiss company, not a marketing claim from an anonymous website. You can verify who we are independently.
“If the outcome isn't what was planned, we make it right.”
Ready to speak with someone?
Your Patient Coordinator can answer any questions and help you plan next steps.
100% non-binding
